Last Updated: November 2025

At Khaalis Tuaam, we value your trust. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

2. Information We Collect

We collect information to process your orders, improve your shopping experience, and provide you with smooth service. This includes:

a) Information You Provide Directly

• Name
• Phone number
• Email address
• Billing & shipping address
• Order details
• Any information you share when contacting customer support

b) Automatically Collected Information

When you browse our website, we may automatically collect:

• Device information
• IP address
• Browser type
• Interaction data (pages visited, time on page, clicks)
  This helps us analyze and improve website performance.

c) Information From Third Parties

We may receive information from:

• Payment processors (for order confirmation only)
• Delivery partners
• Website support services

3. How We Use Your Information

We use your data to:

✔ Process & Fulfill Orders

To confirm payments, ship orders, and communicate about delivery status, returns, or exchanges.

✔ Improve Customer Experience

To optimize website performance, enhance service quality, and provide customer support.

✔ Marketing & Offers

With your permission, we may send promotional emails, SMS, or updates about discounts and new arrivals.

✔ Security & Fraud Prevention

To protect our website from misuse, unauthorized access, or fraudulent activity.

4. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Improve website functionality
• Analyze user engagement
  You may disable cookies through your browser settings, but some features may not work correctly.

5. Sharing of Information

We DO NOT sell your personal data.
We only share information with trusted partners to provide our services, such as:

• Payment gateways
• Shipping & courier services
• Website hosting & support providers

These partners are required to protect your data and use it only for authorized purposes.

6. User-Generated Content

If you post reviews or comments on our website or social media, that content may be publicly visible. Please avoid sharing sensitive personal details in public reviews.

7. Data Protection & Security

We use secure technology and protective measures to safeguard your personal information.
However, no online transmission can be guaranteed to be 100% secure.

If you suspect unauthorized access to your account or data, contact us immediately.

8. Data Retention

We keep personal information only as long as necessary to:

• Deliver your orders
• Maintain your account
• Comply with legal requirements
• Improve our services

9. Your Rights

Depending on applicable laws, you may have the right to:

• Access the data we hold about you
• Request corrections
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise any of these rights, contact us using the details below.

10. Children’s Privacy

Our website and products are not intended for children under 13, and we do not knowingly collect their information.

11. International Users

If you access our website from outside Pakistan, you acknowledge that your information may be processed and stored in Pakistan.

12. Contact Us

For questions, concerns, or data requests, contact our support team:

📧 Email: contact@khalistuaam.com
📞 WhatsApp: 0312-1603090
📍 Address: Multan Cantt – 66000

Khaalis Tuaam – Pure. Honest. Healthy.

We are committed to protecting your privacy and ensuring a safe, transparent, and trustworthy shopping experience.